Allow 2 - 5 regular business days for your order to process - this does not include shipping time.

Most items are in stock and ready to ship. However, we order from our companies once a week. This makes it easier for us to keep our prices low. However, 

In the event that an item is on back-order, you will be notified. We can issue a refund or keep the item on order.

We do not offer online order cancellations, if you need to cancel your order, call us at 801.465.7765 or email us at brokenspoketackutah@gmail.com within 24 hours of placing the order. If your order has already been shipped, no cancellations are allowed.  

We ship via USPS. 

You will receive a tracking number via email once your order has shipped.

Local pickup is available. During the checkout process, you can click on "Local Pick Up Only" as a shipping option. Email us at brokenspoketackutah@gmail.com to schedule a pick up time.

$5 flat rate shipping applies only to the Continuous 48 States.

Sales tax will be charged to states where it is required.

We are not responsible for any lost or stolen items. We will help however we can if a claim needs to be filed. Please insure that we are shipping to a safe location. Once your package has left our hands, we have no control over it. Please remember that insurance will not cover stolen packages after delivery.